- Contact me on +49 341 550 3568
- Radko.Zonsarow@neulernen.net
Great results require great ambition
… a noticeable increase in motivation and goal-orientation will be observed.
… sales activities will be determined by short-, medium-, and long-term planning.
… continual improvements and stability of sales success will become visible.
Sometimes customers know precisely what they want and need. Sometimes what the customers need does not match what they want. Sometimes customers might know that they need something, but they don’t know precisely what. In order to avoid from the outset any misunderstandings, disappointed customers and also any potential complaints, an immediate needs analysis suited to each customer is crucial for a successful sales talk.
According to individual requirements, the participants will learn about all the resources and tools which are required to be able to carry out a needs assessment for one’s customers. In addition to the appropriate communication techniques, central elements of one’s own personal attitude will be illuminated and possible hurdles identified.
According to each customer’s specific situation, targets and intensity, one or several in-person seminars in conjunction with accompanying measures and supported by digital tools can be organised.
Dealing with objections from customers is part of the day-to-day business of every salesperson. Objections signify interest in the offer as well as unanswered questions. By professionally dealing with objections, one does not only have an opportunity to prove one’s own competence and professionalism, but can also effectively stand out from among the competition.
According to the individual requirements, the participants will learn about all the resources and tools which are needed to be able deal with customer objections. In addition to the appropriate communication techniques, central elements of one’s own personal attitude will be illuminated and possible hurdles identified.
According to each customer’s specific situation, targets and intensity, one or several in-person seminars in conjunction with accompanying measures and supported by digital tools can be organised.
In the end, the price will decide whether a business relationship will come into being or not. According to how successfully a salesman is able to portray the value of the service, the uniqueness of the offer and its usefulness for the customer as well as to avoid traps, wait for the right point in time and ask the right closing questions, the financial success of the customer’s project will also be decided in the end.
Based on the participants’ existing competencies and experience, the targets of the company and the particularities of the market, participants will learn about all the resources and tools which are needed to be able negotiate prices. In addition to the appropriate communication techniques, central elements of one’s own personal attitude will be illuminated and possible hurdles identified.
According to each customer’s specific situation, targets and intensity, one or several in-person seminars in conjunction with accompanying measures and supported by digital tools can be organised.
In particular if one wants to acquire large companies as customers, the sales process is multidimensional and often not linear. There are more than a few parties who will decide whether a contract is awarded or not. Anyone who works systematically, goal-orientated and thoughtfully has better chances than the competition.
Based on individual requirements, participants will learn about all the resources and tools which are needed to be able penetrate the customer’s structure, to understand the customer’s decision-making processes and to convince all parties involved of one’s offer. In addition to the most suitable approaches, central elements of one’s own personal attitude will be illuminated and possible hurdles identified.
According to each customer’s specific situation, targets and intensity, one or several in-person seminars in conjunction with accompanying measures and supported by digital tools can be organised.